Event

FAQ



TicketDhamaka sells tickets on behalf of promoters, teams, bands and venues which means TicketDhamaka does not set the ticket prices or determine seating locations.


Go to the top of the page and click the Sign Up button.


Once you do, you will always know when great Bollywood events are happening in your area. Plus: Receive email alerts showing great deals and new performers and You will also be a privileged member and receive extra perks, like points toward discounts on tickets and merchandise.


Yes you can. You can learn more about TicketDhamaka mobile apps here or go to TicketDhamaka.com from your device. Our site’s mobile-optimized.


At the completion of your transaction, TicketDhamaka.com will provide you with an E-Ticket receipt. You will need to show a digital or printed copy of this E-Ticket along with your Photo ID to collect your tickets at the venue. Please do carry a Photo ID along with you to the event to assure your admission and the admission of your guests.


All transactions on TicketDhamaka.com take place on a 128-bit encryption supported by Geotrust, Inc. So you are completely protected. Shopping on TicketDhamaka.com is just as safe as shopping on Amazon.com or any other trusted e-commerce site.


Card Verification Value code or CVV was established by credit card companies to further efforts towards reducing fraud for internet transactions. Each credit card company has its own name for the CVV code, but it functions the same for all major cards. (VISA refers to the code as CVV2, MasterCard calls it CVC2, and American Express calls it CID.) It consists of requiring a cardholder to enter the CVV number in at transaction time to verify that the card is on hand. The CVV code is a security feature for "card not present" transactions (e.g., Internet transactions), and now appears on most (but not all) major credit and debit cards.


This number is printed on the back of your credit cards, around the signature area. It is the last 3 or 4 digits AFTER the credit card number in the signature area of the card.


Face Value of a Ticket: Promoter, venue, or artist determines the face value of a ticket. TicketDhamaka.com does not determine the face value of tickets.


Service Fees: TicketDhamaka.com's service fees cover the cost to fulfill your ticket request when you purchase the tickets online. This charge includes services like accepting your order, processing it and fulfilling it. It is applied to an entire order. Both the venue or promoter and TicketDhamaka.com determine the charge on an event-by-event basis. In almost all cases, additional delivery prices may be charged based on the delivery method that you choose.


Yes, if the confirmation page came up WITH AN ORDER NUMBER your sale was completed. If you did not get the confirmation email, you may have inadvertently made a typo when entering your email address or your e-mail program may have filtered the confirmation email into a "junk", "bulk", or "trash" folder. It all depends on the settings of your e-mail program. If the email address is right, you should receive a confirmation email within a few seconds after placing the order. If you do not receive a confirmation e-mail and YOU HAVE AN ORDER NUMBER, you may Contact Us.


The decision of whether or not to allow refunds is made completely and solely by the venue or promoter. TicketDhamaka.com assumes no responsibility for making any such decision, and will have no responsibility to issue refunds. However, if a refund is issued, then it will be TicketDhamaka.com who will process refunds for those tickets sold through our website. Please note that delivery prices and certain other service fees associated with a ticket order will not be refunded. Please see our Terms and Conditions for more details.


We are sorry, but we cannot make this kind of change once a transaction has been processed. We urge you to provide correct and accurate information while buying tickets on TicketDhamaka.com. We suggest that you contact the organizer of the event regarding this matter. Contact details are available on the event page for the specific event. We also do our best to help you when this happens.


All tickets are non-refundable and non-transferable. Unfortunately, TicketDhamaka.com is not authorized to refund any customers without permission and approval from the event organizer. Please contact the event organizer regarding this matter. Contact details are available on the event page for the specific event. If you still wish to have us help you, please do Contact Us directly after having already contacted the event organizer.


TicketDhamaka.com sells tickets on behalf of the event organizer. Unfortunately, TicketDhamaka.com is not authorized to refund any customers without permission and approval from the event organizer. Once we get the request/authorization from the organizer to process a refund, customers expected to attend the organizer's event will be given an immediate refund. Customers should expect the changes in their credit card statements within 4 to 5 business days from the refunded date.


If you did not receive an Order # or confirmation of any type for your purchase then your order did not go through. Most Credit Card companies will still place a hold on your account in the amount of the transaction you attempted to purchase even if that purchase was unsuccessful for security purposes. If you could not place a successful order for tickets but you still see a charge on your Credit Card as pending, please give it 5-7 business days to clear completely. You will know that this is not a permanent charge Contact Us.


Additional Information: When using a debit card, please be aware that your financial institution may place a hold on your account REGARDLESS OF YOUR ORDER GOING THROUGH OR NOT. TicketDhamaka.com is not responsible for placing or removing debit holds. Please contact your financial institution if you would like more information.


If there is a mailing option available and you elected to receive the tickets via mail, then you will receive the physical tickets at your billing address.


If there was NO mailing option and/or you did NOT elect the mailing option, then this means your tickets and SEATS WILL BE ASSIGNED BY THE EVENT ORGANIZER and made available to you on the day of the show for pick up once you present your E-Ticket & Photo ID at the event box office/will call booth.


TicketDhamaka.com sells "Will Call" tickets because they are the most affordable method of buying tickets for you, our customer.


When you buy tickets from an outlet such as Ticketmaster, where you can choose your seating at the time of purchase, you pay a heavy premium cost for that.


When you buy tickets from us, you are guaranteed your attendance to the event at the level that you purchased.


Seating is assigned by the event organizer on a first come, first serve basis (from the time of your purchase). This is the fairest and cheapest way to buy tickets and we are very proud to be able to deliver this service to you at the very lowest cost.


TicketDhamaka.com's service fees cover the cost to fulfill your donation online. This charge includes services like accepting your donation, processing it and fulfilling it. It is applied to an entire donation. Both the organization, non-profit charity, cause or community initiative and TicketDhamaka.com determine the charge.


If the organization or charitable cause you have donated to meets the requirements, then yes, you may receive a tax-deduction. To confirm this for your specific donation, we strongly suggest you contact the organization or cause that you are donating to directly. If you need to get their contact information, you may Contact Us and we will provide it to you.


Yes, if the confirmation page came up, your donation was completed. If you did not get the confirmation email, you may have inadvertently made a typo when entering your email address or your e-mail program may have filtered the confirmation email into a "junk", "bulk", or "trash" folder. It all depends on the settings of your e-mail program. If the email address is right, you should receive confirmation email within two hours after making the donation. If you do not receive a confirmation email, you may Contact Us.


If there was NO mailing option and/or you did NOT elect the mailing option, then this means your tickets and SEATS WILL BE ASSIGNED BY THE EVENT ORGANIZER and made available to you on the day of the show for pick up once you present your E-Ticket & Photo ID at the event box office/will call booth.


All donations are final and there are no refunds. The decision of whether or not to allow refunds is made completely and solely by the organization that the donation was made to. TicketDhamaka.com assumes no responsibility for making any such decision, and will have no responsibility to issue refunds. However, if a refund is issued, then it will be TicketDhamaka.com who will process refunds for those donations made through our website. Please see our Terms and Conditions for more details.


TicketDhamaka.com Customer Care is available to assist you Monday-Friday 10:00AM to 7:00PM EST. Phone: 1-855-474-8720 Email info@ticketdhamaka.com


Didn’t find your answer? Contact us.